Shipping Policy

Shipping Policy

Dear Esteemed Customer

We kindly ask you to carefully read the following policies regarding the delivery of the products you have ordered. This policy explains how orders are processed, delivery times and what options we have for you.

1. Delivery Time

The delivery time of the products may vary depending on the type of product ordered and stock availability. Generally, the delivery time is between 7 and 15 business days from the date of order confirmation. Delivery time may include payment confirmation, product preparation and shipping time.

2. Shipping Charge

The shipping fee you have to pay when you receive your order may vary depending on the order amount, delivery region and the shipping company you choose. The shipping cost will be indicated on the order confirmation page.

3. Cargo Tracking

When your order is shipped, you will receive a cargo tracking number. With this number, you can track where your cargo is and the estimated delivery date. You can track the cargo via the website or mobile application of the relevant cargo company.

4. Delivery Address

When placing an order, it is important that you enter your correct and complete delivery address. We cannot be held responsible for delays caused by delivery problems due to incorrect or incomplete address.

5. Delivery Time

Cargo delivery usually takes place on working days. The delivery time of the cargo is determined according to the cargo company's practices and policies. You can contact the shipping company to set or change the delivery time.

6. Inspection During Delivery

Please check the outer packaging when you receive your parcel. If you see any damage or deficiency in the packaging, we recommend that you check the product by opening the packaging in the presence of the cargo officer. In case of any problem, report it to us by keeping a record with the cargo officer.

7. Contact

If you have any questions or concerns regarding our shipping policy, please feel free to contact us.

This shipping policy is effective as of 11/11/2024 and may be updated as needed.